Our login page accepts your email address and password to access account features. For added protection we support optional two-factor authentication and prompt security checks after password changes. Always keep your credentials private and avoid sharing login details with any third party. We never request your password via email or chat, and any such request should be reported to our support team immediately.
If you forget your password, use the 'Forgot password?' link to start a secure reset process. This uses verified contact channels to confirm identity before allowing changes. We design the recovery workflow to be quick while protecting your account from unauthorized access. Your account is secure. Your gaming, under your control.
We recommend using a strong and unique password for your account. Combine letters, numbers and symbols and avoid using easily guessable phrases. Regularly review your account activity and report any unfamiliar transactions or login attempts. Our security team will respond promptly with recommended next steps.
Keep your device secure with up-to-date software and avoid public networks for account access where possible. If you use shared devices, always sign out after your session. We provide guidance on secure usage and are available to help set up additional protections for your account.
If you require assistance with login or account verification, our support team provides clear steps to restore access. We verify identity using secure documents and recommended channels to protect your account and personal information. During peak times response may take slightly longer, but we prioritise cases affecting access to funds or security.
For faster verification, use Trustly or Zimpler where available and complete identity verification in advance. This often speeds up withdrawals and reduces friction in account management. Our team will confirm details and guide you through the process while respecting privacy and security standards.
Fast verification options make your first deposit seamless. Start responsibly and securely.
We handle all personal data in accordance with applicable privacy laws and best practices. Information used for verification or transactional purposes is stored securely and only for as long as necessary to fulfil legal and operational requirements. We apply role-based access and encryption to sensitive data to limit exposure and reduce risk. Players can request details about data handling or deletion according to privacy rights.
Transparency is central to our approach: we publish a clear privacy statement and provide contact channels for privacy inquiries. Any request to access, correct or remove personal data is managed through a secure verification process to protect against unauthorized requests. We encourage players to review the privacy statement for comprehensive details and contact our privacy officer with specific questions.
Click 'Forgot password?' on the login screen to receive a secure reset link via your registered email. Follow the instructions and complete any required verification steps to set a new password. Contact support if you do not receive the reset link or if you suspect unauthorized access.
Yes. We use strong encryption, optional two-factor authentication and regular security monitoring to keep your account details safe. Never share your password and report any suspicious requests to support.
Using Trustly or Zimpler and completing ID verification during registration typically speeds up future withdrawals and reduces manual checks. Follow the verification prompts in your account for the fastest experience.